Privacy Policy
Last updated July 2026
What we collect
When you request a pilot, we collect the contact details you submit (name, business email, company name, phone number, preferred area code). Once RingVox is set up for your business, we also process call audio, transcripts, and booking details from calls handled by your AI receptionist, so it can answer your customers accurately.
How we use it
Contact details are used to set up your pilot and reach you about your account. Call data is used to answer calls, quote your pricing, book appointments, and alert you to emergencies. We don't sell your data or your customers' call data to third parties, and we don't use it to train models for other customers.
Where it's stored
Call recordings, transcripts, and account configuration are stored with Cloudflare R2. Calls are handled via Twilio (telephony) and LiveKit (real-time voice). Payment is processed by Stripe — we never see or store your card details directly.
Email and opt-out
If you received an email from us, you can reply STOP at any time to be permanently removed from future outreach. This is handled automatically and honored immediately.
Contact
Questions about this policy or your data — email g.llopis22@gmail.com. RingVox is operated from Avenida de Aragón 29, Valencia, Spain.